How are emergency calls prioritized by SFFD?

Emergency calls are prioritized by the San Francisco Fire Department based on the urgency and severity of the incident. This prioritization process involves assessing the nature of the emergency and determining how critical the situation is. For instance, life-threatening situations, such as a cardiac arrest or a building on fire, will take precedence over less severe issues, such as a broken window or a false alarm.

This approach ensures that resources are allocated effectively, allowing first responders to focus on incidents requiring immediate attention to protect lives and property. Prioritizing based on urgency helps the department respond quickly to those in dire need, thereby enhancing public safety during emergencies.